Boat Rental FAQ’s

Got Questions? Here are some answers! 

What if I want to rent for longer than 1 week?
Additional consecutive weeks are at reduced rates – 2nd week 90%, 3rd week 80%, 4th week 70%, 5th week 60%, sixth week 50%.

What if the exact make/model is not available or there is an issue with the boat?
In the event of a mechanical issue, we reserve the right to make reasonable substitutions. If that is not possible, you will be refunded any lost time (this happens very rarely, if ever).

Do I need to bring boating gear or is it provided?
All rentals are equipped with the required safety equipment (lifejackets, sounding device, bailer, water-proof flashlight, paddle, buoyant heaving line). A detailed map or chart of Big Rideau Lake will also be provided.

I am renting a cabin from you also, how do we coordinate that?
For rentals in conjunction with a cabin rental (Saturday to Saturday) the rental week begins at check-in Saturday & ends Friday evening at or before 6 PM.

What’s not included in the rental price?
Fuel is not included. The Boat is provided to you with a full fuel tank, you are responsible to fill the tank upon your return. Be sure to get instruction on fueling procedures from us if you are purchasing fuel at another marina.

Am I responsible for damages?
A complete inspection of the vessel will be performed before and after the rental period. The damage deposit is $2,000. Please check in with our staff, get operating instructions, pickup safety equipment & inspect your equipment at the beginning of the rental period. At the end of the rental period, refuel your boat and have it checked by one of our staff. You are responsible for any required replacement or repair of damaged or lost components. Any required repairs will be done at our shop. In the event of extensive damages, we hold the entire deposit until it is evaluated by our service team. If you would like to know the prices of “common” repairs, please ask.

Ok, I am ready to reserve. Do I need to pay in advance or place a deposit?
A deposit of $100 is required to make a reservation. It is refundable up until 24 hours in advance of the rental start date/time.

What taxes are applicable?
Taxes are extra – add 13% HST.